We stand by our product 100%. If you are dissatisfied with your order for any reason, you must notify us within 5 business days of receipt based on the delivery date provided by the carrier. Full refunds will be given only if we are notified within 5 business days of receipt and the order remains unopened. Contact us via email, our website, or our toll-free number (888) 443-4224.
Refunds for unopened items returned within the given time frame will be credited in the same form as the original payment. Requests made after this period will be assessed individually. Refunds for items returned more than 30 days after the purchase date will be issued as a credit redeemable on your next purchase, except in extenuating circumstances. The original shipping and handling charges are non-refundable, and return shipping costs are the responsibility of the customer.
Cancellations
Cancellations requested after the order has shipped will be considered a return (see policy above). Customers are responsible for shipping costs if the order has already shipped. We do our best to assist with shipping errors and corrections; however, most orders are shipped the same day or the next business day after receiving them. If we are not notified in time, the package may already be in transit.
Customers are responsible for shipping errors caused by incorrect information provided at checkout. Customers are also responsible for shipping charges on undeliverable orders resulting from incorrect addresses or related issues. For order cancellations, please immediately email: info@tabanero.com.
Contact Information
Tabañero Holdings, LLC
109 SE 5th Ave
Delray Beach, Florida 33483
United States
Email: info@tabanero.com
Phone: (888) 443-4224
