CDS Hot Sauce Products, LLC
Intended Audience of this Site
This Site is primarily intended for the personal use of individuals interested in learning about the Company or purchasing Company products. This Site is not intended to attract or be used by minors under the age of 18 without verifiable parental consent, and the Company will not knowingly collect personal information from such visitors.
Collection of Information About You
The Company collects personal information from its customers and prospective customers primarily to assist in providing Tabañero® and other premium products by, among other things, processing your order(s), replying to your questions, providing product updates via e-mail, facilitating a transaction you chose to enter into with our third party partner(s), and incorporating your feedback into improvements to our Site.
Placing an order
When you place an order for Tabañero® or any other product through the Site, you are required to provide contact, billing and credit card information in order to complete the transaction. Contact and billing information from the online order form (name, billing and shipping address, phone number, and e-mail address) is used to process orders and provide you with information about the Company. This information, including your e-mail address, also is used to contact you in the event we have questions regarding your order or we need to notify you about the status of your order. The credit card information we collect is used to bill you for products you purchase and, if you provide prior consent, this information also may be shared with a third party partner. For your convenience, your information, including credit card and order history, is stored on a secure server. You also may request that we automatically ship the same order to you periodically over time in order to avoid having to manually re-enter that order each time. You may cancel an order at anytime by sending an email to Customer Support or calling 1-888-443-4224.
Obtaining product updates
When you sign up to receive product updates, we use your name and the e-mail address you provide to send you these updates and to inform you of sales and special offers. When you place an order, you automatically will be registered to receive our product updates unless you opt-out at the time of purchase. You also may opt-out at any later time by following the unsubscribe instructions in a product update or sending an email to firstname.lastname@example.org with the word UNSUBSCRIBE followed by your email address in the subject of the e-mail message (example: UNSUBSCRIBE email@example.com).
You should carefully limit the personal information you voluntarily provide to strictly that which is necessary for the Company to respond to your inquiry or provide a rewarding experience during use of the Site.
Automatic Collection of Information
As you navigate this Site, certain limited information can and may be collected automatically from you without your active involvement, using methods known as cookies and navigational data collection. Some of the information (e.g., type of web browser) does not identify who you are. Other information, such as your Internet Protocol (“IP”) address or originating domain, may identify you indirectly, when supplemented with other commercially available sources of information.
The Company also may use tracking technologies to gather anonymous information about your browsing habits. Links in our e-mail communications to recipients may be tracked via Web beacons once you visit the Site. Web beacons would appear on the Site as 1×1 transparent images that transmit information such as your operating system, browser, resolution, geographical location, products ordered, and order total. This information would be used to help our webmasters and marketers understand the behavior of visitors to the Site and the effectiveness of online and e-mail messages. Your information would be submitted anonymously, and no sensitive or personally identifiable information would be transmitted.
Furthermore, our computer servers automatically record information that your browser sends whenever you visit the Site. These server logs may include information such as the date and time of your access to the Site, the length of time of your visit, the portions of the Site accessed, the number of times you visit and purchase from the Site, the IP address assigned to your computer, the type of browser used by your computer, the domain from which your connection to the Site originates, and one or more cookies that may uniquely identify your computer.
We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on the Site and the e-mails you receive from us (should you grant us permission to send e-mails to you). We keep this information for our internal use; we do not share it with others. This information is in no way tied to your personal information, including your e-mail address.
Collection, Disclosure, Use and Retention of Information
Choices for Disclosure and Use of Personal Information
Access and Correction
To access your personal information in the possession of the Company and correct inaccuracies of that information in our records, please contact us in the manner specified in the “How To Contact Us” section below. We ask individuals to identify themselves and the information requested to be accessed and amended before processing such requests, and we may decline to process requests in limited circumstances as permitted by applicable privacy legislation.
The Company takes reasonable measures to safeguard your personal information against unauthorized access, disclosure, copying, use or modification, whether or not in electronic format. We use industry-standard technological precautions, such as Secure Socket Layer technology and encryption in an effort to protect your personal information as you transmit it electronically from your computer to this Site and, furthermore, to protect it from loss, misuse and unauthorized access, disclosure, alteration or destruction. Furthermore, the Company requires that employees and third-party administrators/processors access your personal information only on a “need-to-know” basis.
You should keep in mind that no combination of security measures can ever provide guaranteed protection all the time. We caution you that e-mail may be particularly vulnerable to unauthorized interception, eavesdropping, modification and spoofing, and, therefore, you should take special care in deciding what information you send to us via e-mail. Moreover, to the extent you use passwords, user names, ID numbers or other special access features on this Site, it is your responsibility to safeguard them.
When we receive a formal written complaint, our Privacy Officer will contact the author within a reasonable period of time regarding his or her concerns and attempt to resolve these concerns directly with this individual. If a complainant believes that the Company has engaged in possible unfair or deceptive practices and legal or regulatory violations in connection with its privacy obligations, he or she may file a complaint with the Federal Trade Commission through its website http://www.ftc.gov. We will cooperate with the Federal Trade Commission to resolve any complaint regarding the collection, disclosure, use and retention of personal information that cannot be resolved between the Company and the complainant.
Links to Other Websites
This Site may contain links or references to third-party websites that are not affiliated with the Company. The inclusion of any link does not imply the Company’s endorsement of any other company, its websites, or its products and/or services. Any such linked websites have separate and independent privacy policies which we encourage you to read carefully. Please be aware that the Company has no control over linked third-party websites and, therefore, no responsibility or liability for the manner in which the organizations that operate such websites may collect, disclose, use or otherwise treat your personal information.
Your use of this Site is subject to our Terms and Conditions of Use.
How to Contact Us
To correct or update any personal information previously collected by us, please follow instructions at the original point of collection on this Site, send an e-mail message to us at firstname.lastname@example.org or write to us at Privacy Officer, CDS Hot Sauce Products, LLC, 3299 NW 2ndAvenue, Boca Raton, FL 33431 U.S.A.